How we work
Custom work, without the custom-work headache.
“Custom” usually means slow, vague, and expensive. We run it differently: fixed scope, fastest payback first, and a working system in weeks — not a six-month project that never quite ships.
01Free audit & map
Week 0 · FreeWe sit down (15–30 minutes) and trace how leads, calls, and customers actually move through your business — and exactly where they fall out. You leave knowing what the biggest leak is worth, whether or not you work with us.
02Proposal & fixed scope
Week 0–1We come back with the single highest-ROI fix, a clear scope, and a fixed quote. No open-ended hourly surprises. You see the number and the expected payback before committing to anything.
03Design around your reality
Week 1We design the system to fit your tools, your team, and your edge cases — not a generic template. You review and sign off before a line of it goes live.
04Build, integrate & test
Weeks 1–3We build it, wire it into your phone, CRM, calendar, and forms, and deliberately try to break it — the weird call, the odd lead, the double-booking — so it holds up in the real world.
05Launch & handoff
LaunchWe go live, watch it closely for the first stretch, and hand you the dashboards and visibility to trust it. You own the accounts and the data from day one.
06Optimise & expand
OngoingOn an ongoing basis we monitor, tune, and tackle the next leak. The first build proves the model; from there each addition is faster and cheaper because it builds on what we already wired.
How we engage
Build it once, keep it running.
Build fee
A one-time, fixed fee to design, build, and launch the system. Scoped from your audit so you know it upfront.
Monthly retainer
Covers hosting, monitoring, tweaks, and support so your automations stay reliable — and keeps us on the hook for results.
Performance options
For reactivation and lead campaigns, we can tie part of the cost to results — so you're not betting upfront on an unknown.
One principle runs through all of it: you own the accounts, the data, and the system. We build on infrastructure you control, so you’re never locked in — you stay with us because it works, not because you’re trapped.
Step one is free
The audit costs you nothing but 15 minutes.
Worst case, you walk away knowing exactly where your business leaks money and what it's worth. Best case, we fix it.